Welcome to the All My Tea Shop FAQ section! Here, we’ve answered some of the most common questions to help make your shopping experience seamless. If you don’t find the information you’re looking for, feel free to contact us directly.
General Questions
Q: Where are you located?
A: Our pickup location is D Rite Stuff, they are located in Ellerslie Plaza in Maraval. You can also shop online at www.allmyteatt.com .
Q: What are your hours of operation?
A: D Rite Stuff opens Monday to Saturday 9am to 5pm . Online shopping is available 24/7.
Q: Do you offer gift cards?
A: Yes, we offer digital gift cards that can be purchased online and redeemed for any product on our website.
Products
Q: What types of tea do you sell?
A: We offer a wide variety of teas, including green, black, white, oolong, herbal, rooibos, Earl Grey, chai, and matcha. We also sell coffee, tea accessories, and simple syrups.
Q: Do you sell loose-leaf tea or tea bags?
A: We sell both loose-leaf teas and pyramid tea bags for your convenience.
Q: Are your teas organic?
A: Many of our teas are organic. Please check the product description for specific details.
Q: Do you have decaffeinated options?
A: Yes, we offer several caffeine-free options, including herbal and rooibos teas.
Orders & Shipping
Q: How do I place an order?
A: Simply browse our website, add your desired items to the cart, and follow the checkout process.
Q: What are your payment options?
A: At checkout you will receive 3 options, pay online via credit/debit card through First Atlantic Caribbean, pay via bank deposit , or pay in store at D Rite Stuff upon collection. Unfortunately we do not offer Cash on Delivery.
Q: What are your shipping options?
A: We offer Courier delivery via TT Post Courier Service.
Q: Do you ship internationally?
A: Yes, we can ship to many international locations. Shipping costs and times vary by destination. Please contact us for International shipments.
Q: Can I track my order?
A: Yes, you will receive a tracking number once your order is shipped.
Wholesale Inquiries
Q: Do you offer wholesale pricing?
A: Yes, we offer wholesale options for businesses. Visit our Wholesale inquiry page for more information.
Custom Orders
Q: Can I create a custom tea blend?
A: Absolutely! We love working with customers to create unique blends. Contact us for more details.
Q: Do you offer custom packaging for events or corporate gifts?
A: Yes, we provide custom packaging options for weddings, events, and corporate gifts. Reach out to us to discuss your needs.
Contact Us
Q: How can I get in touch with you?
A: You can contact us via email at allmytea@wellsourcett.com, phone at 868-219-6391, or through the Contact Us page on our website.
We’re here to help and ensure your tea experience is as enjoyable as possible